Contact Us

You may contact Zorqola for questions about coffee tables, side tables, nightstands, bedroom benches, dining chairs, sideboards, stools, desks, file cabinets, shelving units, entryway cabinets, freestanding storage racks, ordering, payment, shipping, tracking, damaged items, returns, refunds, and general after-sales support.

Email is recommended when you need to send an order number, product link, room measurements, photographs, screenshots, or a detailed explanation. Phone support is available during our stated customer-service hours.

If you need help before purchasing, send us the exact product name and tell us what you would like to confirm. Common questions include overall dimensions, shelf spacing, seat height, storage capacity, materials, assembly requirements, load guidance, and placement suitability.

For larger furniture, measure doorways, hallways, stairways, elevators, and the final placement area before ordering whenever those dimensions may affect delivery or installation.

Some furniture products require assembly. Please review the included instructions and hardware list before beginning. If a component appears missing or damaged, contact us before continuing assembly and include photos where helpful.

For tables, cabinets, desks, shelving, and storage furniture, compare the listed product dimensions with your intended room layout before purchase. If you need help interpreting dimensions, contact us with the product name and approximate available space.

For help with payment, order status, processing, shipping, tracking, delivery, or address corrections, contact us and include your order number and the email address used during checkout.

If tracking information has already been issued, include the tracking number when requesting delivery assistance.

If an item arrives damaged, incomplete, or different from what you ordered, please contact us as soon as possible. Include your order number, a clear explanation of the issue, and photographs when relevant.

Useful photographs may include the outer package, shipping label, damaged panel, missing hardware, scratched surface, broken component, or the part that clearly shows the issue.

Please contact us before returning merchandise. Returns should not be sent automatically to the registered business address. If a return request is approved, customer support will provide the correct instructions and return destination.

Eligibility may depend on product condition, assembly status, included hardware, original packaging, and the reason for the request.